Privacy Policy

Who we are

We, Naterra Project - Diários Didáticos - Sociedade de Atividades Pedagógicas, Lda, headquartered at Rua do Zambujeiro nº 1024, Lado Esquerdo, 2640-416 Barreiralva, Mafra are strongly committed to protecting the data of its customers and/or users of its services. Therefore, we hereby inform you of our Privacy Policy and the terms and conditions under which your personal data is processed by us, so that you can freely and clearly give your consent to the processing in question when this is necessary for the provision of our services.

 

Data controller and data protection officer

Due to the recent start of activity and low volume of data, no person responsible and/or data protection officer has been appointed, however, we are available to provide you with any information regarding the processing of your personal data.

 

Personal Data Processed

As processing of personal data, we understand in the terms that expressly result from the Regulation “an operation or set of operations performed on personal data or on sets of personal data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, comparison or interconnection, restriction, erasure or destruction”

Please note that the personal data we collect, depending on your decisions regarding the services to subscribe to and their respective mode of use, may fall into the following categories: identifier such as a name; identification number; location data, an “online ID” or one or more elements characteristic of your physical, physiological, psychological, economic, cultural or social identity, suitable for your identification, according to the type of services you subscribe to (hereinafter referred to as “Personal Data”).

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The personal data processed through our website are the following:

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Navigation data

 

The software systems and procedures used to operate our website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected with a view to being associated with identified interested parties, but which, by its very nature, could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of users connecting to our website, the addresses in Uniform Resource Identifier (URI) notation of the resources requested, the time of the request, the method used to submit the request, the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system.

 

This data is used for the sole purpose of obtaining anonymous statistical information on the use of our website and the websites of our clients and to verify its correct functioning, to identify anomalies and/or abuse and is deleted immediately and definitively after the processing in question. The data in question may be used to determine liability in the event of crimes against the Naterra project or third parties committed through our website.

 

Data provided voluntarily

 

When using certain Services (e.g. contact forms, registrations, etc.), personal data may be processed. Our contact forms will only serve as a communication bridge between the website visitor and the Naterra project, and we will not use this data for any other purposes than to register registrations for our services and/or to respond to requests for information made by visitors. The data may be temporarily stored in our database, but may be deleted at any time the user indicates and should not remain in our system for more than 3 years.
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Purpose of processing personal data

 

The processing of personal data that we intend to carry out, with your specific and express consent when necessary, has the following purposes:

a) Allow navigation and consultation of the Naterra project website

b) Respond to requests for assistance or information, which the Naterra project may receive via email, telephone or through the appropriate form available on its website.

c) Comply with legal, accounting and tax obligations;

d) Send direct marketing communications (by sending electronic communications) relating to services similar to those already subscribed to by the Customer, except in the event of initial opposition or subsequent communications. Please note that if you are a legal entity, the Naterra project may send electronic communications for direct marketing purposes relating to goods and services provided by itself or by a company in the same Group, unless the Customer expressly refuses to receive this type of communications in the future and registers on the national list of legal entities that expressly object to receiving unsolicited communications for direct marketing purposes.

e) Prepare studies, research, market statistics; in order to be able to send advertising material, information or satisfaction surveys with a view to improving the quality of the service provided through electronic communications and/or telephone calls, or even through the official pages of the Naterra project on social networks;

 

Basis for Processing and its Mandatory or Optional Nature

The legal basis for processing personal data for the purposes indicated in points a) and b) of the previous clause is that set out in paragraph b) of paragraph 1 of article 6 of the Regulation, since the processing in question is necessary for the provision of the Services subscribed to by the Customer. Please note that the provision of personal data for these purposes is optional, however, failure to provide such data makes it impossible for the Naterra project to provide the Services.

The purpose indicated in point c) above represents legitimate processing of personal data under the terms of paragraph c) of paragraph 1 of article 6 of the Regulation, since such processing is necessary for the Naterra project to comply with legal obligations to which it is subject.

The processing of personal data for marketing purposes is based on the express and unequivocal consent of the Customer, in accordance with the provisions of paragraph a) of paragraph 1 of article 6 and paragraph c) of paragraph 2 of article 22 of the Regulation. The provision of your personal data for this purpose is therefore optional. 

 

 

Preservation of personal data

Personal data processed for the purposes indicated above will be kept for the period of time strictly necessary to achieve those purposes.

Therefore, the retention periods for the following customer personal data are as follows:

Personal data processed for marketing purposes when the contract between the Naterra project and the data subjects is no longer in force: such data may be retained until the data subject revokes the consent given. However, the Naterra project has established that it must erase them two years after the consent was given and after the termination of the service provision contract.

Data retained and processed for profiling purposes: In general, this type of personal data is retained until the data subject revokes the consent given, unless further clarification is provided in this regard by the competent supervisory authority.

Personal data of customers provided when services are provided: this type of personal data will be kept for ten years if it concerns data relating to the billing of services and 5 years after the termination of the contract if the justification for its storage concerns only the need for the Naterra project to defend itself against a legal claim based on contractual or extra-contractual liability.

Personal data delivered to the Naterra project, as a Subcontracting Entity, by the client as Entity Responsible for Processing: such data is deleted on the date of termination of the contract.

Personal data relevant to compliance with tax obligations: Such data will be deleted after 10 years of conservation, in accordance with the Tax Law.

 

 

Rights of personal data holders

The Customer has the right to request from the Naterra project, at any time, access to, update or remove their personal data, in accordance with the provisions of the Regulation. They also have the right to request the limitation of the processing of their personal data, in accordance with the provisions of article 18 of the Regulation, as well as the right to obtain their personal data in a structured, commonly used and machine-readable format, in the cases provided for in article 20 of the Regulation.

The requests in question must be sent in writing to the email address geral@projetonaterra.pt

If you believe that the processing of your personal data violates the provisions of the applicable legislation, you may file a complaint with the competent supervisory authority, in accordance with the provisions of the Regulation.

 

VALIDITY

This privacy policy is effective as of 06/30/2021

The Naterra project reserves the right to modify or simply update, partially or fully, its content, with a view to complying with the applicable legislation in force at any given time. The Naterra project will inform you of these changes as soon as they are introduced and they will be binding as soon as they are published on the Naterra project website, so you should check it periodically in order to be aware of the most up-to-date version at any given time of this Privacy Policy and, specifically, the processing of your personal data carried out by the Naterra project.